Return Policy

Due to the nature of our all natural products, we cannot assure the purity of merchandise once it has been shipped. For safety and hygiene reasons this merchandise cannot be restocked or resold so we do not accept returns.

We know that it can be difficult to order new skin care products online, that is why we offer our soaps, shampoo bars, and many other products in sample or trial sizes so that you can experiment.

Your satisfaction is our goal and we truly believe that you will love our products, but if you are unhappy, please let us know. We want you to have a positive experience and will work with you if you are not pleased with your purchase.

Local pick-up: Order can be picked up locally (Needs to be paid for before order is made.) Contact me on the Contact US page.

Carolyn’s Natural Organic Handmade Soap is not responsible for any individual reaction to any particular ingredient. Each product description on our website includes a complete list of ingredients.

People with sensitivities to any listed ingredient should not use the product. In case you are in doubt always try an allergy patch test  and if at any time irritation occurs, discontinue use of the product.

Items are made in small Batches. Made to order.

Local pick-up: Order can be picked up locally (Needs to be paid for before order is made.)

Small Orders (1-30 Bars) will be filled within 1-2 Days as long as all ingredients are in stock.

Larger Orders (31-60 Bars) will be filled within 3-5 days as long as all ingredients are in stock.

All other quantities will take 6-9 Days as long as all ingredients are in stock.

 

 

Who We Are

Our website address is: https://carolynsorganichandmadesoaps.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements